Refund Policy

Statutory rights

Nothing in this Policy limits mandatory rights available under applicable consumer-protection law. For digital services, a statutory withdrawal right may be limited after you request immediate service and acknowledge that consequence at checkout, where law permits.

Cancellation

You can cancel a paid subscription at any time through Billing or the subscription-management link in your purchase confirmation. Cancellation stops the next renewal and takes effect at the end of the current paid billing period; access continues until then.

Cancellation does not normally refund unused time in the current billing period, unless a refund, chargeback, fraud investigation, or law requires a different result.

Refund requests

Except where law requires otherwise, payments are non-refundable after the service has been made available. We review eligible requests in good faith, including a request made within 14 days of a charge where applicable law provides a withdrawal right.

We may decline a request where there is fraud, chargeback abuse, a breach of our policies, or another lawful reason. Any refund is returned through the original payment process; we do not send refunds directly outside that process.

When we may grant a refund

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. We may grant a full or partial refund at our discretion, for example if you were just charged for your next month but meant to cancel, if you forgot to cancel and have not used the service since then, or if we had extended downtime or support took multiple days to reply.

Effect and support

If a payment is refunded or reversed, paid access linked to that payment may end immediately. This does not affect rights that cannot be limited by law.

For a product issue or refund question, use in-app Support after signing in or email script@bossy.pro from the account email. Include the purchase email and relevant charge date.