FAQ
Everything you need to know before you start.
Getting started
Which sources does BossyScript support?
Public videos from YouTube, Instagram, TikTok, Facebook and X / Twitter, plus your own audio and video files. Private, removed or restricted content may be unavailable.
Can I upload my own files?
Yes. Sign in and choose Upload in your workspace. Common audio and video formats are supported, including MP3, M4A, WAV, MP4, MOV and WebM, up to 200 MiB per file.
Do I need to keep the browser open?
No. Jobs continue after you close the tab. Return to your workspace later to see the current status and open the completed transcript.
Language and accuracy
Why is the transcript in the wrong language?
Leave Audio language on Auto-detect for most recordings. If the result is wrong, choose the language actually spoken in the audio before starting a new transcription.
How can I improve transcription accuracy?
Clear speech and less background noise help. For names, quotations, or other important details, compare the final text with the original recording and correct it in the editor.
Which audio languages are available?
Auto-detect is the best default. If needed, you can choose any of the 60 languages supported by the transcription model before you start.
Workspace and exports
Which export formats are available?
Download your transcript as TXT, DOCX or PDF. You can also edit and copy the text directly from your workspace.
Can I transcribe several files at once?
Yes. Unlimited lets you queue up to 10 files in one batch. Free has one active transcription at a time.
Can I edit a completed transcript?
Yes. Open it from Transcriptions, change the title or text, and your edits save automatically. Export the latest version as TXT, DOCX, or PDF.
Plans and billing
Can I transcribe for free?
Yes. Free includes 3 successful transcriptions daily, up to 30 minutes each. You can edit and export your results. No credit card is needed.
Can I change or cancel my Unlimited plan?
Yes. Open Billing in your workspace to manage the subscription through the secure customer portal. Monthly is $20 and yearly is $120.
Privacy and account
How is my content handled?
Transcripts are private to your account and kept for 30 days by default. Download a copy before they expire, or delete them earlier from your history.
Can I delete my account?
Yes. Settings includes account deletion. This permanently removes the account and its saved transcripts.
Can I download my account data?
Yes. In Settings you can download a JSON copy of your profile, jobs, and saved transcript data.
I cannot sign in. What should I do?
BossyScript uses Google sign-in. Check that you are using the Google account that owns your transcripts, then try again. If it still does not work, contact us.
Other questions
How do I get help?
When signed in, send us a message from Support in your workspace. For a general question, email script@bossy.pro.
Is there an API?
BossyScript currently provides transcription through the web app. A public API is not available yet.
Still have a question? Email us at script@bossy.pro.